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Why does almost every site out there make it so hard to leave? @NYTimes reports

via NYTimes

Still, not every site takes the “Never Gonna Give You Up” approach. Alexis Ohanian, the co-founder of the social news site Reddit, said that if users wanted to delete an account, “they should be able to do that as easily as they signed up.”

“It puts the onus on us to keep delivering a great product, and not retaining users simply because they can’t find the exit,” he said.

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Alexis Ohanian

Co-founder, Initialized Capital (earliest investor in 100+ great startups — $20B in market value so far). Bestselling author, Without Their Permission. Co-founder, Reddit.
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